Welcome to the Union College Technology WikiNews Announcement

All Student email boxes have been moved to a new Office 365 Outlook mail server. Please use your complete email address as your log on user name for your Union College email only. Example: joe.user@unionky.edu. You will be prompted with a second login. Simply use your email address and password the second time, also. The first time you log into the new mail server, you will be asked to choose your language and your time zone. You will not be asked this again in subsequent logins. Your smart phones and tablets will need to have your email account updated. Click on the link below for your mobile device's instructions.

------Updating Android Devices for Office 365 Accounts-------
------Updating iOS devices for Office 365 Accounts------

In this Wiki you will find a growing number of self-help resources to assist in resolving any technical issues that you may experience. If you encounter a problem, check here first... there may be a quick fix, or a common issue with a simple solution. Look to the left for a menu of self help options or click on the links below.
Still stumped? Feel free to contact our Computing & Technology Support Help Desk (contact information appears below). We're here to assist you, and are committed to providing you with the state-of-the-art technical resources necessary to help you achieve your academic and professional goals.

The Technology Support Help Desk is located downstairs in the Black Technology Center. The Support Help Desk is open Monday through Friday from 8:00AM until 4:00PM.

Expanded support hours now available:
Phone support is available 24x7 by calling the Support Help Desk
Phone at (606) 546-1626 or x1626 or
Email: helpme@unionky.edu 

Online Support Request
Email Support Request

Please Note: When filling out a support request please include your phone number as well as a non-Union email address so we can contact you as soon as possible to give you assistance.